Terms and Conditions
These terms and conditions govern the purchase of products on Walkers’ Wool (CIF: X5758405X, with registered office at Calle Triongo 29, 33547 Triongo, Asturias, Spain). By placing an order in our online shop, you automatically accept these terms and conditions.
1. General Information
- Headline Walkers’ Wool, represented by Caecilia Margaretha van Berkum.
- Contact: info@walkerswool.com Telephone: +34 614 429 409.
- Object Online sale of natural wool for walkers (Walkers’ Wool).
2. Orders
- All orders are subject to Stock availability. If the product is unavailable, we will notify you by email.
- The prices shown on the website include VAT (21%) and are expressed in euros (€).
- We reserve the right to Cancel an order if we detect an error in the price or availability.
3. Payment Methods
We accept the following payment methods:
- Credit/Debit Card (Visa, Mastercard, etc.) via secure payment gateway.
- Bank transfer The order will not be dispatched until payment is confirmed.
4. Shipping
- Shipping costs vary depending on the method (Correos or InPost) and destination. See details on our Shipping policy.
- The delivery times are Dear and can be affected by circumstances beyond our control (e.g. holidays, inclement weather).
- The risk of loss or damage during transport It is the carrier's responsibility.. In case of an incident, contact us to manage the claim.
5. Returns and Refunds
Consult our Returns policy For more details.
Summary: We accept returns only if the product is Unopened and in its original packaging. Return costs are the responsibility of the customer, unless the product is faulty.
6. Intellectual Property
All content on this website (text, images, logos, designs, etc.) is the property of Walkers’ Wool or its suppliers. It is forbidden any reproduction, distribution or modification without express written authorisation.
7. Data Protection
Your personal data is processed in accordance with the Privacy policy and current legislation (GDPR).
8. Limitation of Liability
- Walkers’ Wool is not responsible from the improper use of your products.
- We do not guarantee that the website will be error-free or uninterrupted.
- We are not responsible for any damages arising from the incorrect use of the information or products on this website.
9. Governing Law and Jurisdiction
These terms are governed by the Spanish legislation. Any dispute will be settled in the Courts of Asturias (Spain).
10. Modifications
We reserve the right to modify these terms at any time. Modifications will be posted on this page and will come into effect from the date of posting.
Last updated: May 2026.
